1. Who we are
First Hire is a project management consultancy led by Richard Branford, serving Saint Lucia and the wider OECS. In this notice, "First Hire", "we" and "us" mean First Hire. We decide why and how your personal information is used when you use this website, which makes us the data controller.
First Hire
P.O. Box CP5577
LC04 301 Castries, Saint Lucia
r.a.branford@gmail.com
(758) 712 7748
2. What this notice covers
This notice explains what personal information we collect through this website, why we collect it, who we share it with, how long we keep it and what choices you have. It covers this website only. Our ContractIQ website at fhcontractiq.com is a separate service with its own terms and notices.
3. Information we collect
What you give us
When you use the "Start a Conversation" form, we collect:
- your full name and email address (required);
- your phone or WhatsApp number and your organisation (optional);
- your project type, the stage you are at, and the description of your project that you write (required).
If you book a discovery call on the Book page, the booking form is provided by Google Calendar. It asks for your name, email address and any answers or guest email addresses you add, and Google passes them to our calendar.
If you email or phone us, or message us on WhatsApp, we receive whatever you send and the contact details you contact us from.
Please do not put sensitive information, such as financial account numbers or health details, in the form. You do not need it for a first enquiry.
What your browser shares automatically
Like any website, our hosting provider receives technical information when your browser requests a page: your IP address, the date and time, the pages and files requested, and your browser and device type. We do not use this to identify you.
What we do not collect
We do not set advertising or tracking cookies of our own. We do not run analytics tools on this website. Downloading a template from the Tools page does not require you to give us any information.
4. Why we use your information
- To respond to your enquiry or arrange a call. We use your form or booking details to reply, to understand your project and, if you wish, to discuss working together. You agree to this when you tick the consent box on the form.
- To run and protect the website. Server records help us keep the site working and secure. This is a legitimate interest of ours.
- To meet legal obligations. If we work together, we may need to keep certain records for tax, accounting or contractual reasons.
We do not sell your information. We do not add you to a mailing list because you sent an enquiry, and we will not send you marketing unless you ask for it.
5. Who we share it with
We use a small number of service providers to run this website. They handle information only to provide their service to us.
- Cloudflare hosts this website and delivers its pages. It processes the technical information described in section 3.
- Web3Forms receives what you submit in the contact form and passes it to us by email.
- Google Fonts supplies the typefaces used on this site. Your browser requests the fonts directly from Google, so Google receives your IP address and browser details.
- Google Calendar provides the booking page embedded on our Book page and holds the bookings you make. When that page loads, Google receives your IP address and browser details and may set its own cookies, under Google's own privacy policy.
- Google (Gmail) holds the email we receive, including form enquiries and any email you send us.
- WhatsApp (Meta) handles messages if you choose to contact us there. It is governed by WhatsApp's own terms and privacy policy.
We may also disclose information where the law requires it, for example in response to a lawful order from a court or authority.
6. Transfers outside Saint Lucia
The providers above operate internationally, so your information may be processed in countries other than Saint Lucia, including the United States. We choose established providers and share only what each needs to do its job.
7. How long we keep it
We keep enquiry details for as long as we need them to respond and follow up, and for up to 24 months after our last contact. If we go on to work together, we keep project records for as long as the engagement and our legal and accounting obligations require. After that we delete the information or remove anything that identifies you.
8. Cookies and local storage
This website does not set cookies of its own. The booking page embedded on the Book page is provided by Google, which may set cookies in your browser when it loads. If you would rather avoid that, use the email, WhatsApp or contact form options instead. If you use the light or dark theme switch, your choice is saved in your own browser's local storage under the name "fh-theme" so the site can remember it on your next visit. It stays on your device, is never sent to us and holds no personal information. You can clear it at any time in your browser settings.
9. Your rights
Under the Data Protection Act of Saint Lucia (No. 10 of 2011) and related law, you may ask us to:
- tell you whether we hold personal information about you, and give you a copy;
- correct information that is wrong or out of date;
- delete your information, where we no longer need it;
- stop using your information for a purpose you object to.
You can also withdraw your consent to be contacted at any time. To use any of these rights, email or write to us using the details in section 1. We aim to reply within 30 days. If you are not satisfied with how we handle your request, you may complain to the data protection authority in Saint Lucia.
10. Security
This website is served over an encrypted connection (HTTPS). We keep the information we receive in access-controlled email and file accounts, and limit who can see it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Children
This website is for businesses, public bodies and professionals. It is not directed at children, and we do not knowingly collect information from them.
12. Changes to this notice
We may update this notice from time to time. The date at the top shows when it was last changed. If we make a significant change, we will say so on this page.
13. Contact
Questions about this notice or about your information? Write to us:
First Hire
P.O. Box CP5577
LC04 301 Castries, Saint Lucia
r.a.branford@gmail.com
(758) 712 7748